Nike

Frequently asked questions

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

There is a £9.99 flat rate return shipping fee for all returns.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

All orders will be dispatched same day or next day

Express Shipping (1-3 Business Days)

Standard Shipping (2-4 Business Days)

Yes, all of our products are 100% authentic. We make sure to supply the best products by checking every pair, prioritising authenticity and quality so you can shop with confidence.

Standard £5.99, Express £9.99.

© 2026 Sole Collectors